Recapture

Recapture Lost Revenue

Boost your revenue by preventing credit card failures. No extra work required on your part.

Papercraft recapture woman's shadow
Papercraft woman using butterfly net to recapture lost revenue
Papercraft coin floating away from woman
Papercraft coin being caught by woman
Curtain being drawn back showing a credit card with a green check and one with a red strike

Behind-the-Scenes Card Updates

We work with our payment processor to auto-update cards so your payers don't have to. That means if their card is stolen or expired, they often won't have to manually input new info.

Cards with payment attempts, two are failed and one is successful

Automatic Retries of Failed Cards

When someone signs up for a recurring plan and their card fails, we automatically retry their card multiple times. You can customize the number of retries and the time between them.

Smart, Actionable, Automatic Emails

We auto-send a number of emails to you and your payers. All emails include a link your payers can use to update their billing information.

Failed Payments

We notify you and your payers every time their card fails on a recurring plan.

Upcoming Expirations

We notify your payers before their cards expire so they can take preemptive action.

Upcoming Charges

You can notify payers before a charge so they can ensure they have sufficient funds.

Phone with magic link screen connected to payer portal

Quick, Self-Service Updates for Your Payers

Your payers don't need to sign-in or remember passwords and usernames in order to update their cards. They can get access to securely update their cards using just their email. 

Papercraft phone hovering over card update modal

Update Cards Over the Phone

If your payers don't update their own cards themselves, you can always contact them directly and update their card on their behalf inside your MoonClerk dashboard.